Friday, December 5, 2008

Where have all the students gone?

In my last post
about the product of the public school not actually being the students, as is commonly thought, I forgot to mention something which I think is important. So important, in fact, that I can’t believe I forgot it. Let’s just say I ran out of time.

In that post I suggested that any business intending on longevity has to exercise some control over the raw materials out of which the business will make their products. I used the example of a McDonald’s franchise which must purchase beef, buns, and tomatoes. That franchise must have the right to reject any of those myriad raw materials to ensure the quality of their products.

A better metaphor, possibly, is that of a computer company. One of the components of a computer is the hard drive where information is stored. However, a hard drive must offer more functions than just the storage of information. It must also be able to be formatted, the process of compartmentalizing the entire drive for the logical storage of information and erasing information already on the drive if that case exists. A hard drive must have save capabilities for storing information and a good one should be able back up information in case something damages the working portion of the drive. Once the computer has been constructed, the user should be able to make the computer display the contents of the hard drive, and should also be able to manipulate the contents as well.

The connections between the student and the computer are obvious. Computer companies can’t sell computers with bad or broken hard drives, and they won’t stay in business long it they try. They reserve the right to reject inferior hard drives and other materials for the sake of their products. As I said in the last post, schools can’t do that. This fact seriously weakens the argument that an educated student is the product of the school.

As I began this post I said there was a second understandable reason for the argument that the student is not the product of the school. Let’s stick with the computer company metaphor. Let’s imagine a computer company that annually puts some computers on the market which are top of the line. These computers represent say, the top three percent of all the computers the company produces. One might wonder why the best products of this company are reduced to a single digit percentage.

However, that fact is not as alarming as the knowledge that half of the computers that enter the market will have to endure a serious upgrade if they are to function at a higher level, and about 20% of the products left the production line before they were actually ready for the workplace and will enter the market doing the lowest level functions.

Again, one is left wondering how this company can stay in business, when the most significant fact about this company’s product development is revealed. At the close of every business day, computers take a break from downloading information onto their hard drives and leave for private residences. They return the next day, but spend the weekends in those homes as well. Not only are the products gone for the evenings and weekends, they are out of the factory for weeks at a time, both at Christmas and during the summer.

Most alarming is the fact that the computers not only stay in homes during this time, but the content of their hard drives is accessible by every person who comes in contact with the product. Other people can add to the content, erase content downloaded in the factory, or replace factory-installed content. Not only can others alter hard drive, any part of the computer can be damaged while it is outside the factory.

With this knowledge, it is understandable that many of the computers coming from this factory can’t work at all or don’t work well. In light of the development practices of this company, what is truly amazing is that three percent of the computers leave the factory able to function at the highest levels.

2 comments:

Monda said...

Hmmm. It just occurred to me that if we assume the "product" and "customer" business analogy, we need to take it even a step further.

We're line-workers at a company building a product, but there's neither a clear-cut customer base nor an inkling of what the customer wants.

Educators are selling "desktops" when what the customer (parents or students or the community at large) really wants is a "laptop." Maybe even a "blackberry."

It's even more complicated when you realize that producing ONE SINGLE PRODUCT is a mistake, because consumers have different needs. All companies produce products that are top-of-the-line, average, and stripped down bargain versions.

In post-secondary education we call those Harvard, Oklahoma State, and Pulaski Technical College. There are many options inbetween because the customer is always right and we give them what they want.

Example: I taught a young man in high school who wanted to be a professional football player. The system wanted him to be a college graduate, possibly go into business or some other lucrative endeavor. Intellectually, he was "faulty," and there were a great many meetings to decide how to transform his intellect into something else. His parents also wanted him to be a professional football player, so we spent a great deal of effort trying to sell the customers something they didn't want.

Guess what? He's now a professional football player making a handsome wage. No college degree. We saw his educational raw materials as faulty, and in the end, that wasn't the point at all. We lost the sale.

Until public education understands what the customer wants, we'll all just keep selling them the same product and hope it works for them. Home-schoolers are onto us, though, so look out.

Mikerush said...

Wow Monda. Thanks for your obvious thought and time in commenting. I'm actually writing bits about that I think will be my thesis. I write that in 2010, so I'm just feeling things out. Your thoughts are like gold. Thanks a mil.

Mike